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INCommunities is the new visual brand for Information Niagara which has been in the business of connecting people and community services for more than 40 years. From humble beginnings in Niagara Falls, this St. Catharines based non-profit delivers a number of exciting programs that help members of the communities they serve. Having earned a well-deserved reputation as the “go to” agency for information that can help both client and counsellor alike, INCommunities is led by Executive Director Rosanna Thoms and a strong volunteer Board of Directors who have charted a path for continued growth and continued excellence of service for the organization.
Facts and Figures about INCommunities

INCommunities (formerly known as Information Niagara) began operation in 1974 in a small two person office in Niagara Falls
now based in St. Catharines, INCommunities has a staff of 12, six of whom are trained Information & Referral Interns/Specialists
INCommunities is a non-profit, charitable corporation
launched 211 in Niagara in November 2005; a replacement for the former 10-digit number callers used to access community information
publisher of the now retired “Orange Book”, no social service workers desk was complete without one!
INCommunities is one of seven operators in Ontario providing the 211 service
as 211 Central South, INCommunities handles all calls to 211 from Niagara, Hamilton, Haldimand-Norfolk, Brantford-Brant, Guelph-Wellington, Halton and Waterloo Regions
in 2014, 211 Central South received 88,004 calls
callers to 211 can receive information & referral service in more than 150 languages
on-line, searchable database is also available to the public, click here to search http://niagara.cioc.ca/
the INCommunities database contains more than 3,000 community records which are updated annually
Interpreters Niagara-Hamilton offers interpreter assistance to victims of domestic or sexual violence or human trafficking whose first language is not English
operated by INCommunities, Volunteer Connections is Niagara’s only on-line database of volunteer opportunities
Volunteer Connections has more than 500 listings of volunteer opportunities available throughout the Niagara Region, search for your opportunity here http://niagara.cioc.ca/volunteer/
in October 2014, the organization re-branded as INCommunities to reflect its service to multiple geographic locations as well as many differing communities of people

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INCommunities’s inquiry and referral service is free. Connecting people with the service that will best meet their needs is what we do.

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